PD IS0/IEC TS 20000-15:2024 BSl Standards Publication Information technology Service management Part 15: Guidance on the application of Agile and DevOps principles in a service management system bsi. PDIS0/IECTS20000-15:2024 PUBLISHED DOCUMENT National foreword This Published Document is the UK implementation of IS0/IEC TS 20000-15:2024. The UK participation in its preparation was entrusted to Technical Committee IST/60/2, IT Service Management. A list of organizations represented on this committee can be obtained on request to its committee manager. Contractual and legal considerations This publication has been prepared in good faith, however no representation, warranty, assurance or undertaking (express or implied) is or will be made, and no responsibility or liability is or will be accepted by BSI in relation to the adequacy, accuracy, completeness or reasonableness of this publication. All and any such responsibility and liability is expressly disclaimed to the full extent permitted by the law. This publication is provided as is, and is to be used at the recipient's own risk. The recipient is advised to consider seeking professional guidance with respect to its use of this publication. This publication is not intended to constitute a contract. Users are responsible for its correct application. This publication is not to be regarded as a British Standard. @ The British Standards Institution 2024 Published by BSI Standards Limited 2024 ISBN 978 0 539 32044 2 ICS 03.080.99; 35.020 Compliance with a Published Document cannot confer immunity from legal obligations. This Published Document was published under the authority of the Standards Policy and Strategy Committee on 30 June 2024. Amendments/corrigenda issued since publication Date Text affected PD IS0/IEC TS 20000-15:2024 IEC Technical ISO Specification ISO/IEC TS 20000-15 First edition Information technology Service 2024-05 management - Part 15: Guidance on the application of Agile and DevOps principles in a service management system Technologies de I'information - Gestion des services - Partie 15: Lignes directrices pour I'application des principes "Agile"et"DevOp"sdansunsystemedegestiondesservices Reference number IS0/IEC TS 20000-15:2024(en) IS0/IEC 2024